Shipping & Returns

At Monié, every piece is thoughtfully designed and produced in limited quantities using carefully selected natural fibers and premium materials. We believe in creating garments that are meant to be cherished, not overproduced. Please review our shipping and return policy before placing your order.

Shipping

Orders are processed within 2–5 business days unless otherwise stated on the product page.

Once your order has shipped, you will receive a confirmation email with tracking information. Shipping times vary depending on your location and the shipping method selected at checkout.

Monié is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.

International customers are responsible for any customs duties, taxes, or import fees required by their country.

Please ensure your shipping address is entered correctly before completing your purchase. We are unable to guarantee changes once an order has been placed.

Returns

We gladly accept returns of eligible items within 14 days of delivery.

To qualify for a return, items must be:

  • Unworn and unwashed
  • Free of stains, odors, makeup, deodorant, or perfume
  • In their original condition with all tags attached
  • Returned in the original packaging whenever possible

Once your return is received and inspected, your refund will be issued to the original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been approved.

Original shipping charges are non-refundable.

Customers are responsible for return shipping costs unless the item arrives damaged or an incorrect item was received.

Final Sale

The following items are final sale and cannot be returned or exchanged:

  • Sale or marked-down merchandise
  • Gift cards
  • Custom, personalized, or made-to-order pieces
  • Items marked as Final Sale

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We will work to resolve the issue as quickly as possible.

Exchanges

At this time, we do not offer direct exchanges. If you would like a different size or style, please return your eligible item and place a new order.

Contact

For all shipping or return inquiries, please contact our customer care team. We're happy to assist and will respond as quickly as possible.